EVO ENERGY
WORLD-CLASS MOUNTING
0
Knowledge Base

Welcome to the Future of Solar Mounting

Over 5,000 hours of research, development, and real-world testing have gone into building the most advanced solar mounting e-commerce platform in Africa. Every tool, every product page, and every interaction has been meticulously crafted.

5000+
Development Hours
200+
3D Modeled Products
7
Roof Categories
AI
Smart Assistant
SA
Designed & Assembled

This knowledge base covers everything you need to know about the EVO Energy platform — from our revolutionary System Wizard and Panel Layout Simulator to our AI-powered support tools and world-class product library. Browse the categories below to learn how each innovation works and how it can help you design, quote, and install solar mounting systems faster than ever before.

Quick Navigation: Click any category to expand it, then click individual questions to reveal detailed answers. Each answer includes technical specifications, pro tips, and direct links to the relevant tools.

Frequently Asked Questions

8 categories covering every aspect of the EVO platform

Category 01
Revolutionary EVO System Wizard
Visual mounting system designer — No technical knowledge required
What makes the EVO System Wizard the best solar design tool in the world?

The EVO System Wizard is a ground-breaking 4-step visual journey that transforms complex solar mounting design into an intuitive, guided experience. We invested over 1,500 hours of development to create a tool that requires absolutely zero technical knowledge to operate.

The 4-Step Visual Journey:
1. Select Your Roof Type — Choose from real photographs of IBR, Corrugated, Klip-Lok, Tile, Flat Roof, or Ground Mount installations.
2. Choose Your Mounting Method — Visual block interface shows compatible brackets, rails, and accessories with smart filtering.
3. Configure Your System — Drag-and-drop panel layout with intelligent compatibility engine validating every combination in real time.
4. Generate Your BOM — One-click Bill of Materials generation with instant pricing and add-to-cart functionality.
Average Completion Time: Under 3 minutes
Training Required: Zero
Compatibility Rules: 1,000+ validated combinations
Mobile Optimized: Full responsive design
3D Preview: Instant photorealistic rendering
Pro Tip
The wizard remembers your previous selections. If you need to design multiple systems for the same roof type, start a new session and your roof type will be pre-selected, saving you even more time.
Launch the System Wizard
How does the Visual Block Selection revolutionize solar mounting design?

The Visual Block Selection system is a world-first innovation in solar mounting e-commerce. We spent over 800 hours photographing, cataloguing, and modelling every product in our range to create a completely visual shopping experience.

Instead of scrolling through text-heavy product lists and deciphering technical specifications, installers can now identify the exact component they need by sight alone. Every product is presented as a photographic block with intelligent filtering that narrows options based on your roof type, panel dimensions, and mounting method.

Visual Block Features:
Photographic Selection — Real installation photos replace cryptic model numbers
Intelligent Filtering — Only compatible products appear for your roof type
Visual Comparison — Side-by-side comparison of silver vs black finishes
3D Product Views — 360-degree interactive viewing on every product
Real Installation Photos — See exactly how each component looks once installed
Products Modeled: 200+ individually in Fusion 360
Compatibility Rules: 1,000+ pre-validated combinations
Installation Photos: 500+ real-world references
3D Accuracy: 1:1 scale with photorealistic materials
Category 02
Advanced Panel Layout Simulator
Satellite-based roof design with drag-and-drop precision
What makes our Panel Layout Simulator superior to other design tools?

Our Panel Layout Simulator represents over 1,200 hours of development and is the most advanced roof-based solar design tool available to the South African market. It combines satellite imagery with professional-grade design capabilities in a browser-based interface that requires no software installation.

Core Capabilities:
Google Maps Integration — Search any address and load satellite imagery instantly
Draw Your Own Roof — Polygon-based roof outline tool with snap-to-edge precision
Drag-and-Drop Panels — Place, rotate, and arrange panels with pixel-perfect accuracy
Obstacle Management — Mark chimneys, vents, skylights, and other obstructions
Multiple Array Design — Design multiple panel arrays on different roof faces
Automatic Calculations — Real-time kWp, estimated annual production, and coverage metrics
Setback Compliance: Automatic edge setback enforcement
Row Spacing: Built-in calculator for tilt-based shadow analysis
Azimuth/Tilt: Optimization recommendations per roof face
Annual Production: kWh estimates based on GPS location and orientation
BOM Generation: Automatic Bill of Materials from completed layout
Pro Tip
Use the multi-array feature to design north-facing and west-facing arrays on the same roof. The simulator will calculate the combined output and generate a single unified Bill of Materials, optimizing rail lengths and reducing waste.
Open the Panel Layout Simulator
Category 03
World-Class 3D Product Library & Resources
200+ products individually modeled in Fusion 360
What makes EVO's product pages the most comprehensive in the industry?

We invested over 2,000 hours into 3D modelling alone, creating photorealistic digital twins of every product in our catalogue. Each product page goes far beyond a simple photo and price — it is a comprehensive technical resource designed to give installers complete confidence in their purchasing decisions.

Product Page Features:
360-Degree Visualization — Interactive 3D viewer with orbit, zoom, and pan controls
Multiple View Angles — Pre-set views showing top, bottom, side, and exploded assemblies
Installation Videos — Step-by-step video guides for every major product
Technical Drawings — Dimensioned engineering drawings with tolerances
Load Calculations — Wind and dead load specifications per product
Compatibility Matrix — Visual grid showing which products work together
Bulk Pricing — Transparent volume discount tiers visible on every product
Total Products Modeled: 200+ individual SKUs
3D Accuracy: 1:1 scale, sub-millimeter precision
Material Rendering: Photorealistic aluminum, steel, and EPDM textures
Modeling Software: Autodesk Fusion 360 (professional CAD)
Browse the Product Library
How is EVO's product catalogue organized?

Our catalogue is organized into 7 primary mounting categories, each designed for a specific roof type or installation scenario. This structure ensures that you always find the right products for your project without sifting through irrelevant items.

IBR / Klip-Lok
Metal roof mounting
Corrugated
Wave profile sheets
Tile Roof
Concrete & clay tiles
Flat Roof
Ballasted systems
Ground Mount
Free-standing arrays
Premium Rails
Silver & black finishes
Accessories
Clamps, bolts & hardware
Pro Tip
Use the shop page category filters to instantly narrow your view. Each category page shows only the compatible mounting brackets, rails, and accessories for that specific roof type, eliminating guesswork entirely.
Category 04
AI Revolution — Smart Assistant & WhatsApp
24/7 intelligent support powered by advanced AI
How does EVO's AI Assistant revolutionize solar mounting support?

The EVO AI Assistant has been trained on our entire product catalogue, thousands of real-world installation scenarios, South African building codes, and industry best practices. It provides instant, accurate answers 24 hours a day, 7 days a week — no waiting for business hours or call queues.

AI Capabilities:
Product Expert — Detailed specifications, compatibility info, and recommendations
Installation Advisor — Step-by-step guidance for any roof type or mounting scenario
System Designer — Helps configure complete systems based on your requirements
Troubleshooter — Diagnoses installation issues from descriptions or photos
Code Compliance — SANS 10400 and local building regulation guidance
Quote Generator — Instant pricing for custom system configurations
Multi-Lingual — Full support in English, Afrikaans, and Zulu
Example Questions You Can Ask:
"What brackets do I need for a Klip-Lok 700 roof with 30mm panels?"
"How many rails do I need for 12 panels in landscape?"
"What is the wind load rating for the EVO flat roof mount?"
"Can you quote me a ground mount system for 20 panels?"
What makes the EVO WhatsApp Bot a game-changer?

The EVO WhatsApp Bot brings the full power of our AI assistant to the messaging platform that South Africa uses most. No app downloads, no account creation — just message us and get instant, expert-level support right from your phone.

WhatsApp Bot Features:
Voice Message Support — Send a voice note describing your project; the AI transcribes and responds
Image Recognition — Send a photo of your roof and get mounting recommendations
Location-Based Help — Share your GPS location for site-specific weather and load data
Quick BOM Generation — Describe your system and receive a complete parts list
Installation Guidance — Step-by-step instructions with images sent via chat
Problem Solving — Send photos of installation issues for instant troubleshooting
Direct Cart Links — Receive clickable links to add recommended products to your cart
Pro Tip
Save our WhatsApp number as a contact for instant access. You can even forward client photos directly to the bot and get a complete mounting specification in seconds.
WhatsApp Number: +27 82 888 1806
Response Time: Instant (AI-powered)
Availability: 24/7, including weekends and holidays
Languages: English, Afrikaans, Zulu
Category 05
Manufacturing Excellence & Global Partnerships
South African rails with world-class component partnerships
How does EVO's hybrid manufacturing model deliver superior value?

EVO Energy operates a hybrid manufacturing model that combines the best of local production with strategic international partnerships. Our mounting rails — the backbone of every solar installation — are manufactured right here in South Africa using premium AL6005-T5 aluminum alloy, ensuring rapid availability and supporting the local economy.

South African Manufacturing:
Rail Extrusion — All EVO rails are extruded locally from AL6005-T5 aluminum
Anodizing — Professional-grade anodizing in both silver and black finishes
Quality Control — Every batch tested for dimensional accuracy and surface finish
Custom Lengths — Rails can be cut to specification for large commercial projects
International Partnerships:
Precision Components — Clamps, brackets, and hardware sourced from certified global manufacturers
Material Standards — All components meet or exceed international quality certifications
Corrosion Protection — Marine-grade stainless steel fasteners for coastal installations
EPDM Rubber — Premium gaskets and washers for watertight panel clamping
Rail Material: AL6005-T5 Aluminum Alloy
Finish Options: Silver Anodized / Black Anodized
Fastener Grade: A2-70 Stainless Steel (304)
EPDM Rating: Shore A 60, UV-resistant, -40°C to +120°C
Category 06
Seamless Ordering, Pricing & Logistics
Multiple ordering methods with nationwide delivery
What ordering methods are available and how does delivery work?

EVO Energy offers multiple convenient ways to place orders, ensuring that whether you prefer a fully digital experience or personal assistance, we have you covered.

Ordering Methods:
Online Store — Full e-commerce checkout with secure payment processing
WhatsApp Orders — Message the AI bot with your requirements for a direct cart link
System Wizard BOM — Design your system and add the complete BOM to cart in one click
Email / Phone — Traditional ordering for large commercial projects or custom requirements
Account Manager — Dedicated support for high-volume resellers and installers
Delivery & Logistics:
Nationwide Shipping — Delivery across all 9 provinces of South Africa
Gauteng Express — Next-day delivery available for in-stock items
Bulk Freight — Palletized shipping for large commercial orders
Collection — Warehouse collection available by appointment
Volume Discounts & Pricing:
Transparent Pricing — All prices visible on the website, no hidden costs
Tiered Discounts — Automatic volume pricing applied at checkout
Reseller Pricing — Registered installers and resellers receive preferential rates
Project Quotes — Custom pricing for large-scale commercial and utility projects
Category 07
Industry-Leading Support, Returns & Warranty
30-day returns, 10-year warranty, multi-channel support
What is EVO's return policy, warranty coverage, and how do I get support?

EVO Energy stands behind every product we sell with industry-leading return policies, comprehensive warranty coverage, and multiple support channels to ensure you always have access to help when you need it.

Return Policy (30 Days):
30-Day Returns — Unused products in original packaging can be returned within 30 days
No Questions Asked — Simple, hassle-free return process
Full Refund — Refund processed within 5 business days of receiving returned goods
Exchange Option — Swap for a different product or size at no extra charge
Warranty Coverage (10 Years):
10-Year Structural Warranty — All EVO mounting rails and brackets
5-Year Finish Warranty — Anodized coating against peeling, fading, or corrosion
Manufacturer Warranty — Component-specific warranties honored through EVO
Coastal Guarantee — Marine-grade fasteners warranted for coastal installations
Support Channels:
AI Chat — 24/7 instant support on the website
WhatsApp — +27 82 888 1806, available 24/7
Email — Responses within 4 business hours
Phone — Direct line to technical support during business hours
Video Call — Scheduled consultations for complex projects
Category 08
Innovation & The Future
5,000+ hours of development and counting
What are EVO's platform statistics and what is on the 2025 roadmap?

The EVO platform is the result of an unprecedented development effort in the South African solar industry. What started as a simple online store has evolved into a fully integrated design, configuration, and ordering ecosystem.

Total Development: 5,000+ hours across all tools
System Wizard: 1,500 hours
Panel Simulator: 1,200 hours
3D Product Library: 2,000 hours
AI Training Data: Entire catalogue + 1,000s of installations
Products Modeled: 200+ individual SKUs
Compatibility Rules: 1,000+ validated combinations
2025 Roadmap — Coming Soon:
AR Visualization — Point your phone at any roof and see EVO products mounted in augmented reality. Visualize panel layouts, rail positions, and bracket placements before purchasing.
AI Site Inspector — Upload drone footage or photos of a roof and receive an automated structural assessment, optimal mounting recommendations, and a complete Bill of Materials — all generated by AI in under 60 seconds.
AR Visualization
AI Site Inspector
Drone Integration
Auto BOM from Photos
Pro Workflow Tips
For fastest results: Use the System Wizard for standard residential installations (under 3 minutes). Switch to the Panel Layout Simulator for complex commercial roofs where precise panel placement matters. Use the AI assistant on WhatsApp when you are on-site and need instant answers. Combine all three tools for maximum efficiency — design in the simulator, validate in the wizard, and order via WhatsApp.

Ready to Build Your Solar System?

Explore our complete range of world-class mounting structures or speak to our AI assistant for personalized recommendations.